I have setup LDAP integration and created users from my A/D system .
All the settings are correct and I can see users in the “users” list and on the “Oracle” users list.
All users are active and enabled.
However, when I test a user account, the message pops up stating “Invalid Login Details”.
I have expired the account, enabled the account and reset the password several time, but am still unable to login.
But, when I create a user from scratch in IFS, this logs in successfully.
I don’t get it, can anyone help please?
Best answer by RichardM
I did manage to solve my problem.
In the “users” area [Solution Manager → Security → Users], for each user I had to remove the A/D portion from their ID. So, for my user ID, which was imported as “ml\richardm”, I had to remove the “ml\”. I can now login successfully.
Hi @RichardM Is this issue for a specific user or a set of users in a group ? Can users login via DB Authentication ? Could you please verify if the user is correctly set up on the AD group (verify internal configuration) and that FND_ENDUSER permission set is granted for the user. It will be helpful to have a screen capture of the error as well if the issue persists.
Thank you for your reply, I have got some information about the LDAP configuation, see the screen shot.
Apparently, I need to untick “Database authentication not allowed” and “set database password the same as user ID”.
I’ve done this and “Run Synchronisation” but the user remain unchanged and I can’t sign in, despite changing the password in the Oracle Users section.
However, the support company we are using, tells me that this is only half the story.
I need to configure the middleware server to allow authentication.
But, I don’t know how to do this.
I have already asked that question to the support company we are using, so I wouldn’t want anyone to waste their valuable time on this question, as it will probably be answered by the third party.
I really appreciate this community though, thank you very much.
Hi @RichardM thank you for the clarification and latest findings and updates. By DB Authentication I wanted to clarify if users have an alternative login mechanism via Database (DB) Authentication. We value your engagement with IFS Community as well :)
In the “users” area [Solution Manager → Security → Users], for each user I had to remove the A/D portion from their ID. So, for my user ID, which was imported as “ml\richardm”, I had to remove the “ml\”. I can now login successfully.
Thanky you for your answer @RichardM . I’ll keep this info.
After I asked you, I have recognized that my problem was result from LOGON DATABASE trigger.
Maybe someone needs this information too.
Sincerely..
I have setup LDAP integration and created users from my A/D system .
All the settings are correct and I can see users in the “users” list and on the “Oracle” users list.
All users are active and enabled.
However, when I test a user account, the message pops up stating “Invalid Login Details”.
I have expired the account, enabled the account and reset the password several time, but am still unable to login.
But, when I create a user from scratch in IFS, this logs in successfully.
I don’t get it, can anyone help please?
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Hi @RichardM Is this issue for a specific user or a set of users in a group ? Can users login via DB Authentication ? Could you please verify if the user is correctly set up on the AD group (verify internal configuration) and that FND_ENDUSER permission set is granted for the user. It will be helpful to have a screen capture of the error as well if the issue persists.
Hi Yasas
Thank you for your reply.
This is for five users initially, I have put them into a new group created in A/D, just for the purposes of LDAP authentication for IFS.
They are definitely correctly setup on the A/D groups.
They have FND_ADMIN as the permission set and have the same base profile, one can log in and the other one can’t.
I don’t know what you mean by “Can users login via DB authentication?”, sorry, I am completely new to IFS.
Many thanks for taking the time to reply.
Best regards
Richard.
Hi there
Thank you for your reply, I have got some information about the LDAP configuation, see the screen shot.
Apparently, I need to untick “Database authentication not allowed” and “set database password the same as user ID”.
I’ve done this and “Run Synchronisation” but the user remain unchanged and I can’t sign in, despite changing the password in the Oracle Users section.
However, the support company we are using, tells me that this is only half the story.
I need to configure the middleware server to allow authentication.
But, I don’t know how to do this.
I have already asked that question to the support company we are using, so I wouldn’t want anyone to waste their valuable time on this question, as it will probably be answered by the third party.
I really appreciate this community though, thank you very much.
Kind regards, stay safe
Richard.
Hi @RichardM thank you for the clarification and latest findings and updates. By DB Authentication I wanted to clarify if users have an alternative login mechanism via Database (DB) Authentication. We value your engagement with IFS Community as well :)
Hello @RichardM ,
Did you solve your problem at the end ?
If so, could you please share with me ?
Regards..
I did manage to solve my problem.
In the “users” area [Solution Manager → Security → Users], for each user I had to remove the A/D portion from their ID. So, for my user ID, which was imported as “ml\richardm”, I had to remove the “ml\”. I can now login successfully.
Thanky you for your answer @RichardM . I’ll keep this info.
After I asked you, I have recognized that my problem was result from LOGON DATABASE trigger.
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