Can the notification be deactivated after document creation by means of a report rule?

Hi ​@MikeCH,

All notification control in IFS Cloud happens through Subscriptions / Custom Events / In‑solution notifications.

1. Check your personal Subscriptions (most common cause)

Aurena Sidebar notifications are often triggered because your user is subscribed to a business event.

Go to:

My Administration → Subscriptions (Alerts)
There you will see entries such as:

• Object events
• Document events
• Report‑based events
• Workflow‑triggered notifications

Any subscription listening to document‑related events will generate sidebar notifications.

To stop them: 🔧 Disable or delete the subscription associated with the document creation/check‑in event.

IFS Cloud documentation confirms that Subscriptions control in‑solution notifications (the same ones appearing in the Aurena Sidebar).
 

2. Check whether a Custom Event is generating the notification

Admins can disable the event centrally if it’s not user‑specific.

Go to:

Solution Manager → Event Actions / Custom Events

Look for events like:

• DocumentCreated
• DocumentRevisionCreated
• DocumentConnected
• Any custom event triggered by your Report Rule

Inside the event you’ll find an Action of type:

• Send Notification
• Send In‑App Notification
• Push Notification

To stop the sidebar notification: 🔧 Remove or disable the Send Notification action from this custom event.

Custom events are used for notification logic outside Document Management, such as push, sidebar, or workflow-driven notifications.
 

3. Check if a Workflow (BPMN) is sending the notification

Some setups invoke a Workflow when a new document is created (especially report‑driven documents).

To check:

Workflow Designer → In‑Solution Notification nodes

If your workflow includes a step like “Send Notification”: 🔧 Disable or remove that node.

Workflows are one of the three built‑in ways IFS Cloud triggers in‑solution notifications.

Hope this helps!

Regards,

Pilar