Hi All,
I am facing an issue with updating a field in a table automatically using a Asynchronous BPA workflow in IFS Cloud 24R2 Environment.
For Example, I have created the Asynchronous BPA Workflow to update the ‘Description’ field in the JtTask Entity. And I triggered this workflow using the custom event.
I am currently working in the Request Work Task Screen under Service Management.

While Troubleshooting the workflow, got the following error.

The issue doesn’t occur every time. Sometimes the error appears, and sometimes the workflow runs successfully and updates the field without any error.
If there was a problem with the workflow logic, the error should come up every time. But I am not sure why the behavior is inconsistent.
Note: I am using the Asynchronous workflow type because this workflow will be triggered from the IFS MWO application.
Please somebody guide me on this. How to resolve this issue.
Thanks in Advance!
Sandya S.