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A customer of me encountered the following screen:

Looks ok, until you give it a better view: it is empty and there are no headings.

Security? Don't think so, either overview would not be available or data would not be there and headers would be shown.

When debuging, I found the following:

 

So there is data. I even tried using selecting multiple rows, RMB to use Edit Copy Object. I pasted that in a NotePad and there is data.

RMB on header to use Column Chooser is not available.

Via an admin user, I found out that column visibility is 0 for all columns:

With this in mind, I changed the first 0 into 1 and also in the row ColVisibilityFin. I saved this, logged in as the user with problems and the next was then available:

With Column Chooser available again, user could continue.

 

I guess the user was a bit to drastic with removal of the columns in Column Chooser.

You can easily see in the Debug output that all of those columns are hidden (The Info field says “Column X is hidden and not included in the select statement”).

A quick alternative to that manual edit, which is always risky with IFS Profiles, would be to have copied the profile string from a working user’s profile to this one.

Nick

Hi @eqbstal , To rule out any profile related issues, please navigate to the ‘create user’ window, search your user and disable any personal and base profiles allocated. Then refresh server cache and re-log in to the application and see the result. If it is related to the profiles, afterwards you can enable the profiles, and go in-depth to the corresponding profile and clear any existing corrupted profiler nodes. Will add more information on how to do it if needed.

I’ve seen this before - reset current view worked for us.

@Hypervox Ok, great. Where would I find that functionality?

Right click the grey area where the heading would be, you should get the drop down menu - select “reset current view”.

@Hypervox Ok, thanks good to know for next time and when noticing it I can maybe help user sooner. 👍

Tried to reset the view as I have the same blank screen issue:

 

I have full admin access (to be more clear, logged in as IFSAPP). Do I miss it, read over it 10 times?

You have to right click on the grey part of the column window (this screen shot shows a screen with working columns) e.g.

 

Thanks, that was just what I did, but all mentioned above are not available.

My apologies 😔 - that menu must be tied to at least one visible column I guess….

if you change the first columns visibility as you did in your initial post, that menu should be available.

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