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Aurena NavigationLink

  • Feb 9, 2021 2:11 AM UTC
  • 9 replies
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Sidekick (Customer)
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Hello,

 

Has anyone come across and resolved this issue?  Our user reported the following:

 

I am creating a Custom Navigation Link to go from a Business Opportunity to the Customer - CRM page passing the Customer ID Parameter. 

 

In UPD7, i had no issues with this because both sides of the equation were using the Aurena Field names Source and Destination parameters:

 

 

In UPD9, I am having an issue with it because on the destination side they are using the Oracle Field which does not pass correctly into Aurena. Unfortunately, when you leave the field like this, the search doesn't work for the new page. 

 

Thank you,

Joann

Best answer by Arend

Hi all,

 

We managed a work around for this issue (on UPD9), where we simply overwrite the NavigateFilter, to read again the Aurena Field name (thus as per above screenshot, we overwrite it back to “CustomerId”)

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    9 replies

    LakmaliRD
    Hero (Employee)
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    • LakmaliRD
    • Hero (Employee)
    • Feb 9, 2021 11:47 AM UTC

    Hi @jtobin ,

    This is a bug in UPDATE 9 and is corrected in UPDATE 10.

    Sujani Lakmali Kariyawasam (Rajamuni Devage), Senior Program Manager, Experience Framework, IFS R&D.
    Sidekick (Customer)
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    • jtobin
    • Author
    • Sidekick (Customer)
    • Feb 9, 2021 12:34 PM UTC

    Hello, @LakmaliRD .  That is good to know, thank you!  Do you know what the severity level is and if we can get a patch?  We have just gone to Update 9 and have ordered Update 11, so we’re not going to install Update 10. 

     

    Thank you,

    Joann

    LakmaliRD
    Hero (Employee)
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    • LakmaliRD
    • Hero (Employee)
    • Feb 10, 2021 12:12 PM UTC

    Hi @jtobin ,

    If you are unable to wait till UPD11, please send a request to RnD via a support case.

     

    Sujani Lakmali Kariyawasam (Rajamuni Devage), Senior Program Manager, Experience Framework, IFS R&D.
    Sidekick (Customer)
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    • jtobin
    • Author
    • Sidekick (Customer)
    • Feb 10, 2021 12:57 PM UTC

    @LakmaliRD  Thank you!

    Sidekick
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    • harshamc00
    • Sidekick
    • Mar 29, 2021 11:16 PM UTC

    @LakmaliRD Thank you for the information. Is there a workaround until we get UPD10 for this

    hmc
    Do Gooder (Partner)
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    • HOIHARSHC
    • Do Gooder (Partner)
    • May 26, 2021 5:03 PM UTC

    @LakmaliRD Ifsapp version is Aurena UPD11 But still I’m getting database value when I try to navigate from a custom window. Since the field is a reference field this is causing problems. 

    Am I doing anything wrong or are the issues still exist for custom LUs

    Do Gooder (Partner)
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    • HOIHARSHC
    • Do Gooder (Partner)
    • May 26, 2021 5:03 PM UTC

     

    Sidekick (Partner)
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    • TecPravRe
    • Sidekick (Partner)
    • Sep 7, 2021 12:57 PM UTC

    Hi,

     

    Even we have the same issue in UPD 11 and data is not filtering as per the navigation filter conditions.

    Sidekick (Customer)
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    • Arend
    • Sidekick (Customer)
    • Answer
    • Sep 21, 2021 9:25 AM UTC

    Hi all,

     

    We managed a work around for this issue (on UPD9), where we simply overwrite the NavigateFilter, to read again the Aurena Field name (thus as per above screenshot, we overwrite it back to “CustomerId”)

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