Hello, I have a problem that for some users bookmarks that are set for their profile disappear. This happens usually when user has its own bookmarks - only his bookmarks remain. When we reset his profile to restore default bookmarks, his bookmarks disappear.
Has anyone had such a problem? How can we prevent bookmarks from disappearing? Is there any other way to restore them than resetting the profile?
Best regards
Adam
+16
Hello
Have you checked the following post?
Cheers!
Thank you! Yes, indeed, it addresses my second question - this is the way to restore disappering bookmarks.
But it does not address my first question - how can we prevent bookmarks from disappearing?
+16
Hello
Could you please let us know the UPD level of your environment? There is a fix available in UPD9 “Bookmark to overview doesn't return data to the filters setup”
Cheers!
Hello
Cheers!
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