When trying to do "Database Open" and "Reload", Advance Planning Board (APB) gets loaded to the stage "CBS Schedule Successful Loaded" then the Advance Planning Board gets crashed and closed down.Steps followed:Following steps were followed to load the “Shop Orders” in the APB. When trying to reload from the database APB gets crashed and closed down after the following screens. Version of the APB client: When checked the APB logs there were not any error entries.For further reference those logs were attached below.

Question

Advance Planning Board (APB) crashes and closes down

10 months ago
May 16, 2024
6 replies
202 views

+11

ashen_malaka_ranasinghe
Hero (Employee)

When trying to do "Database Open" and "Reload", Advance Planning Board (APB) gets loaded to the stage "CBS Schedule Successful Loaded" then the Advance Planning Board gets crashed and closed down.

Steps followed:

Following steps were followed to load the “Shop Orders” in the APB.

When trying to reload from the database APB gets crashed and closed down after the following screens.

Version of the APB client:

When checked the APB logs there were not any error entries.

For further reference those logs were attached below.

+11

ashen_malaka_ranasinghe
Hero (Employee)
10 months ago
May 17, 2024

Hi @hasplk,

Appreciate your inputs on this issue if possible.

Find me on LinkedIn as Ashen Malaka: https://www.linkedin.com/in/ashen-malaka-ranasinghe/

A

+1

Alex_Gosling
Do Gooder (Customer)
8 months ago
July 5, 2024

Hello,

We’ve just experienced the same issue of APB crashing while processing shop orders, after some investigation it appears shop orders with over 70 operations causes this to happen, although I haven’t verified that exact figure.