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When trying to do "Database Open" and "Reload", Advance Planning Board (APB) gets loaded to the stage "CBS Schedule Successful Loaded" then the Advance Planning Board gets crashed and closed down.

Steps followed:

  1. Following steps were followed to load the “Shop Orders” in the APB.

 

 

 

  1. When trying to reload from the database APB gets crashed and closed down after the following screens.

 

 

Version of the APB client:

 

When checked the APB logs there were not any error entries.

For further reference those logs were attached below. 

Hi @hasplk, 

Appreciate your inputs on this issue if possible.

Hello,

We’ve just experienced the same issue of APB crashing while processing shop orders, after some investigation it appears shop orders with over 70 operations causes this to happen, although I haven’t verified that exact figure.

Hi ,

We have the same problem, 

You can “reload” the APB if you don't use the “adjust schedule due to shop floor reporting”

 

This problem came after the 22r2 SU17 update before the APB worked fine

 

@ashen_malaka_ranasinghe  how did you receive the input/output log ?

 

we have made a support case to IFS,

 

Hi,

We have the same issue. Any info on when this will be resolved?

Thanks

@InfJurajC 

when did you notis the problem started ? 

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