When I try to login to the community, I get the message that I have an invalid username or password.
Best answer by KristenGastaldo
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Why can't I login to the community?
Userlevel 7
+18
Userlevel 7
+18
Your username in the community is not your email address*. Try logging in with your username. If you can’t remember your username, email the community manager (community@ifs.com) and they can send you that info!
*If you registered your email as your username, that would be the only exception here. In that case, your email would work for the login.
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Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.