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Merge Community Account

  • February 7, 2024
  • 5 replies
  • 92 views

wrprabash
Hero (Partner)
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Hi Community Admins,

 

Is there a way we can merge community account from a previous to new ?. In my case i have join a new company and wanted to disconnect my previous account and connect with new e-mail address. Any thoughts?

Thank you,

Roshan 

Best answer by Grzegorz Byrski

Hello @wrprabash 

Thank you for your question. Yes it is possible. Please send an email to us at community@ifs.com and provide your new email address that you would like to use going forward.

To learn more please read the article below:

Keep using your IFS Community account when changing companies - Email Update

Kind Regards,
Grzegorz  

CC @Buddhika Kurera  

5 replies

Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Ultimate Hero (Partner)
  • 1306 replies
  • February 7, 2024

tagging @IFS Community  as I don’t think they read every post.


Buddhika Kurera
Superhero (Employee)
Forum|alt.badge.img+15
  • Superhero (Employee)
  • 388 replies
  • February 7, 2024

I dont know the answer but interested in knowing the answer. 😊

Because I think IFS community also operates on Zero Trust strategy. 

Assuming you dont have access to the previous email, there is no way to confirm the owners of the previous account to the current account.


wrprabash
Hero (Partner)
Forum|alt.badge.img+10
  • Author
  • Hero (Partner)
  • 82 replies
  • February 7, 2024

I dont know the answer but interested in knowing the answer. 😊

Because I think IFS community also operates on Zero Trust strategy. 

Assuming you dont have access to the previous email, there is no way to confirm the owners of the previous account to the current account.

mmm but they allow merge Academy accounts


Grzegorz Byrski
Hero (Employee)
Forum|alt.badge.img+9
  • Hero (Employee)
  • 97 replies
  • Answer
  • February 8, 2024

Hello @wrprabash 

Thank you for your question. Yes it is possible. Please send an email to us at community@ifs.com and provide your new email address that you would like to use going forward.

To learn more please read the article below:

Keep using your IFS Community account when changing companies - Email Update

Kind Regards,
Grzegorz  

CC @Buddhika Kurera  


wrprabash
Hero (Partner)
Forum|alt.badge.img+10
  • Author
  • Hero (Partner)
  • 82 replies
  • February 12, 2024

Hello @wrprabash 

Thank you for your question. Yes it is possible. Please send an email to us at community@ifs.com and provide your new email address that you would like to use going forward.

Kind Regards,
Grzegorz  

CC @Buddhika Kurera  

Hi Grzegorz,

Thank you for the response. I have sent a mail with my details as suggested by you. Please, let me know once done and how I can login to community with new details.

Thank you,

Roshan