Question

Zero Value customer invoice

  • 1 December 2020
  • 6 replies
  • 243 views

Userlevel 6
Badge +9

Is there any way of blocking zero value invoices being sent?

 

We have had one or two created and have been sent out automatically as we e-mail a batch, can we select an option that won’t send any of these?


This topic has been closed for comments

6 replies

Userlevel 5
Badge +10

We have the same issue and same question. Any new ideas?

Thank you for your feedback!

Regards Martina

Userlevel 6
Badge +10

We also have the same issue and question here.

 

Best Regards

Sophal

Userlevel 7
Badge +16

Hello,

 

Are you using  ‘Batch create customer invoice’ job to create invoices ?

 

Userlevel 5
Badge +10

Hi Dumeesha, 

no, we do not use  ‘Batch create customer invoice’ job to create invoices. We send the invoice with shipment closing, one by one.

Regards Martina

Userlevel 6
Badge +9

Does the ‘Invoice blocked’ on customer order line help?

 

Userlevel 5
Badge +10

Does the ‘Invoice blocked’ on customer order line help?

 

Hi Dumeesha, this is a helpful hint, we can work with that, as we do not have too many invoice lines to suppress. 

Regards Martina