Question

wrong exchange rate conversion

  • 10 August 2023
  • 3 replies
  • 39 views
I
Rank
Badge +1

Hi all,

do you have any idea what can cause the problem with the conversion of the exchange rate on the customer order invoice?

IFSAPP10 - screen from customer environment - UP17 

  • customer invoice in foreign currency (CZK)
  • customer invoice posting analysis - wrong amount in accounting currency (EUR)

Localization dev environment is correct - UPD 20 

Assumption is that there is a bug fix for this, but since I couldn't find it, I'm asking for your advice, is it possible that it's some kind of application setting? Thank you in advance. 


Regards!

3 replies

S
Rank
Userlevel 2
Badge +7

Hi,

The first place that comes to mind is to check that the the currency rates on the page ‘currency rates’ are correct. 

Also on some pages the user is able to manually change the conversion rate manually for that particular file. 

Br, Samuel | www.linkedin.com/in/samuel-jokinen
I
Rank
Badge +1

Thanks Samuel,

 

currency rate are valid as you can see below

and this one is used in customer invoice correctly 

 

Thanks for your suggestion!

S
Rank
Userlevel 2
Badge +7

Tahnks for the additional info!

 

However, I’m sorry but I run out of options at this point. Hope someone else can offer you a fix for this!

Br, Samuel | www.linkedin.com/in/samuel-jokinen

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