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Voucher Error

  • November 1, 2021
  • 3 replies
  • 297 views

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  • Sidekick (Partner)
  • 137 replies

Hi Team,

When I am trying to update the Voucher to GL, getting the below error in Voucher Entry window

 

Request you to please help me in this.

Thanks in advance.

Best Regards,

Rakesh

Best answer by Xavier Fernando

Dear @Rakesh ,

Usually, systems prompt “Character string buffer too small” when the number of characters for a specific string (any other data type) is larger than it is supposed to cater to the database level.
 This could be either addressed by RnD ( Or that may be already addressed by a bug fix ) The fix might introduce a way to extend the length of the string in the database level or limit it on the client-side.

Nevertheless best way to proceed with this error is investigating the issue technically. Hence proceed with techncail investigations accordingly by IFS or any other means.

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3 replies

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Hi @Rakesh ,

Identifying the cause of this error would require further investigations. Kindly raise a case with IFS.

Best Regards

Sugandi


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  • Do Gooder (Employee)
  • 3 replies
  • November 1, 2021

Hi @Rakesh ,

This is a generic error message. So it has to be technically investigated. As mentioned earlier, kindly raise a case to IFS Global Support.

Thanks & regards,

Naika


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  • Superhero (Employee)
  • 294 replies
  • Answer
  • November 1, 2021

Dear @Rakesh ,

Usually, systems prompt “Character string buffer too small” when the number of characters for a specific string (any other data type) is larger than it is supposed to cater to the database level.
 This could be either addressed by RnD ( Or that may be already addressed by a bug fix ) The fix might introduce a way to extend the length of the string in the database level or limit it on the client-side.

Nevertheless best way to proceed with this error is investigating the issue technically. Hence proceed with techncail investigations accordingly by IFS or any other means.


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