Customer invoices will switch into the status posted/auth if they are printed as loong as all postings are created without error. In case it remains in status printed please refer to the Invoices with posting errors.
In this screen the invoices will be shown where the vouchers have not been created. Using RMB on an invoice in this screen, will show you the error in detail. Most of the time it is a posting control or basic data setup issue.
When the underlying issue is solved (e.g. posting control setup) you can try to post the invoice with the RMB in the invoice with posting errors screen.
Usually the Invoice data is taken as voucher date. By clicking the checkbox in the header of the overview you can define a different date for the voucher (e.g. in case that the period is already closed)
Upon checking in the Invoices with posting errors screen (RMB→ Details) we can see the voucher number already assigned and the same voucher number can be seen in GL too.
So the situation is Customer invoice is not in PostedAuth state, Entries are posted in GL and therefore AR team cannot see the invoice in customer analysis for payment followup.
Usually the Invoice data is taken as voucher date. By clicking the checkbox in the header of the overview you can define a different date for the voucher (e.g. in case that the period is already closed)
Hi @Ralph Gericke
Which screen are you referring to here? Because when we invoice the customer order, even when we change the applied date and the invoicing date, the voucher of the customer order is always created in on the creation day. I want to create a voucher for a past date instead.
Do you know if its possoble? We are using 24R1 SU9
Thanks,
Asela
