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Transaction Transfer Error - User group not connected to voucher type

  • 1 October 2021
  • 5 replies
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Userlevel 4
Badge +9

Hi

Can anyone tell me how to add a user group to a voucher type? We are trying to transfer purchase transactions but getting this error message - ‘User group XXX is not connected to voucher type  with function group 0 for accounting year 2021 in Company XX’, but I can’t find where to this.

Thanks

Hayley

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Best answer by Adam Bereda 1 October 2021, 16:46

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5 replies

Userlevel 6
Badge +13

please go to voucher series per voucher type -- query your voucher -- find the series for the current year - RMB to user groups  per seriesand add

Userlevel 4
Badge +9

Hi 

Thanks for you super quick response. I have done that an re-run our schedule database task but still getting the same error message. Would you know what else could be causing this?

Thanks

Hayley

Userlevel 5
Badge +11

Hi Hayley,

do you mean with database task these two jobs? They need to be run one after the other. 

And just to make sure you added the Usergroup to VoucherType 0 (zero) not an eventually setup voucher type O? :)

Regards

Ralph

Userlevel 7
Badge +15

And make sure voucher type 0 is marked as Default for this user group.

Userlevel 4
Badge +9

Hi

Thank you all so much for your responses, I was missing the Default for this user group part. Transactions have all now gone through. 

Thanks again.

Hayley