Skip to main content
Solved

Transaction Transfer Error - User group not connected to voucher type

  • October 1, 2021
  • 5 replies
  • 1391 views

HayleyG
Do Gooder (Customer)
Forum|alt.badge.img+9
  • Do Gooder (Customer)
  • 40 replies

Hi

Can anyone tell me how to add a user group to a voucher type? We are trying to transfer purchase transactions but getting this error message - ‘User group XXX is not connected to voucher type  with function group 0 for accounting year 2021 in Company XX’, but I can’t find where to this.

Thanks

Hayley

Best answer by Adam Bereda

And make sure voucher type 0 is marked as Default for this user group.

This topic has been closed for replies.

5 replies

Forum|alt.badge.img+14
  • Superhero (Employee)
  • 118 replies
  • October 1, 2021

please go to voucher series per voucher type -- query your voucher -- find the series for the current year - RMB to user groups  per seriesand add


HayleyG
Do Gooder (Customer)
Forum|alt.badge.img+9
  • Author
  • Do Gooder (Customer)
  • 40 replies
  • October 1, 2021

Hi 

Thanks for you super quick response. I have done that an re-run our schedule database task but still getting the same error message. Would you know what else could be causing this?

Thanks

Hayley


Ralph Gericke
Superhero (Employee)
Forum|alt.badge.img+13
  • Superhero (Employee)
  • 220 replies
  • October 1, 2021

Hi Hayley,

do you mean with database task these two jobs? They need to be run one after the other. 

And just to make sure you added the Usergroup to VoucherType 0 (zero) not an eventually setup voucher type O? :)

Regards

Ralph


Forum|alt.badge.img+16
  • Hero (Customer)
  • 735 replies
  • Answer
  • October 1, 2021

And make sure voucher type 0 is marked as Default for this user group.


HayleyG
Do Gooder (Customer)
Forum|alt.badge.img+9
  • Author
  • Do Gooder (Customer)
  • 40 replies
  • October 1, 2021

Hi

Thank you all so much for your responses, I was missing the Default for this user group part. Transactions have all now gone through. 

Thanks again.

Hayley