Skip to main content
Solved

Transaction Transfer Error - User group not connected to voucher type

  • Oct 1, 2021 1:13 PM UTC
  • 5 replies
  • 1655 views
HayleyG
Do Gooder (Customer)
Forum|alt.badge.img+9

Hi

Can anyone tell me how to add a user group to a voucher type? We are trying to transfer purchase transactions but getting this error message - ‘User group XXX is not connected to voucher type  with function group 0 for accounting year 2021 in Company XX’, but I can’t find where to this.

Thanks

Hayley

Best answer by Adam Bereda

And make sure voucher type 0 is marked as Default for this user group.

View original
    This topic has been closed for replies.

    5 replies

    Superhero (Employee)
    Forum|alt.badge.img+14
    • Nancy Fink
    • Superhero (Employee)
    • Oct 1, 2021 1:16 PM UTC

    please go to voucher series per voucher type -- query your voucher -- find the series for the current year - RMB to user groups  per seriesand add

      HayleyG
      Do Gooder (Customer)
      Forum|alt.badge.img+9
      • HayleyG
      • Author
      • Do Gooder (Customer)
      • Oct 1, 2021 1:45 PM UTC

      Hi 

      Thanks for you super quick response. I have done that an re-run our schedule database task but still getting the same error message. Would you know what else could be causing this?

      Thanks

      Hayley

      Ralph Gericke
      Superhero (Employee)
      Forum|alt.badge.img+14
      • Ralph Gericke
      • Superhero (Employee)
      • Oct 1, 2021 2:08 PM UTC

      Hi Hayley,

      do you mean with database task these two jobs? They need to be run one after the other. 

      And just to make sure you added the Usergroup to VoucherType 0 (zero) not an eventually setup voucher type O? :)

      Regards

      Ralph

        Hero (Customer)
        Forum|alt.badge.img+16
        • Adam Bereda
        • Hero (Customer)
        • Answer
        • Oct 1, 2021 2:46 PM UTC

        And make sure voucher type 0 is marked as Default for this user group.

        Regards, Adam
          HayleyG
          Do Gooder (Customer)
          Forum|alt.badge.img+9
          • HayleyG
          • Author
          • Do Gooder (Customer)
          • Oct 1, 2021 2:58 PM UTC

          Hi

          Thank you all so much for your responses, I was missing the Default for this user group part. Transactions have all now gone through. 

          Thanks again.

          Hayley

          Terms & ConditionsAccessibility statement