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supplier payment order page

  • 8 February 2023
  • 2 replies
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Userlevel 3
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Hello 

Supplier payment order page is empty in our system  

where I can find payments for supplier ? I need delete payment

system : IFS Cloud

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Best answer by Thomas Peterson 8 February 2023, 15:07

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2 replies

Userlevel 7
Badge +18

Hi, 

Generally, supplier payment order is a step in a payment process - actually it relates to multiple steps in a payment process.  Once a payment order is completed - it’s no longer available as a working item, something that needs additional work. 

If you want to cancel a payment that has already been completed - review the rollback functionality.  If you're not familiar with this - please see the help.  It’s very important that you understand the difference between rollback and partial rollback.  complete rollback affects cash, meaning cash is increased or decreased. With a partial rollback cash is unaffected- the cash moves to what we call a parked payment.  The idea is the cash left the bank and you're moving the supplier payment value from a given invoice to the parked payment where you would then apply that amount to another invoice. 

Best regards

Userlevel 3
Badge +8

Thank you very much. it is very useful and solved my issue.

 

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