Hello
Supplier payment order page is empty in our system
where I can find payments for supplier ? I need delete payment
system : IFS Cloud
Hello
Supplier payment order page is empty in our system
where I can find payments for supplier ? I need delete payment
system : IFS Cloud
Best answer by Thomas Peterson
Hi,
Generally, supplier payment order is a step in a payment process - actually it relates to multiple steps in a payment process. Once a payment order is completed - it’s no longer available as a working item, something that needs additional work.
If you want to cancel a payment that has already been completed - review the rollback functionality. If you're not familiar with this - please see the help. It’s very important that you understand the difference between rollback and partial rollback. complete rollback affects cash, meaning cash is increased or decreased. With a partial rollback cash is unaffected- the cash moves to what we call a parked payment. The idea is the cash left the bank and you're moving the supplier payment value from a given invoice to the parked payment where you would then apply that amount to another invoice.
Best regards
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