Question

Supplier payment confirmation / IFS CLOUD

  • 4 October 2022
  • 4 replies
  • 94 views

Userlevel 2
Badge +7
  • Sidekick (Partner)
  • 15 replies

Hi,
We are trying to setup the Supplier payment confirmation.
 

 

 

Can somebody explain us how to make it work:

  • Which template is sent?
  • Where can we control the message…

Thanks,

 

Ivi


4 replies

Userlevel 6
Badge +14

Is there a reason you would not utilize the pay advice option?

 

Userlevel 2
Badge +7

No reason, yes... but there is still nothing happening:

Just the SEPA creation… but no mail.

 

Userlevel 6
Badge +14

Have you defined the supplier contact info (on payment tab)

 

Userlevel 7
Badge +17

Hi,
We are trying to setup the Supplier payment confirmation.
 

 

 

Can somebody explain us how to make it work:

  • Which template is sent?
  • Where can we control the message…

Thanks,

 

Ivi

Hi Ivi,

 

The template used in the supplier payment tab will be used when you run the order report ‘Supplier Statement of Account’

 

 If no template is entered, the supplier will be excluded when the supplier confirmation statement (Supplier Statement of Account) is printed.

 

When running the report you have to select whether to use the template or not.

 

 

Hope this helps.

 

Shehan Almeida.

 

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