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Question

Supplier payment confirmation / IFS CLOUD

  • October 4, 2022
  • 4 replies
  • 121 views

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  • Sidekick (Partner)

Hi,
We are trying to setup the Supplier payment confirmation.
 

 

 

Can somebody explain us how to make it work:

  • Which template is sent?
  • Where can we control the message…

Thanks,

 

Ivi

4 replies

cperdue
Hero (Partner)
Forum|alt.badge.img+14
  • Hero (Partner)
  • October 4, 2022

Is there a reason you would not utilize the pay advice option?

 


Forum|alt.badge.img+7
  • Author
  • Sidekick (Partner)
  • October 4, 2022

No reason, yes... but there is still nothing happening:

Just the SEPA creation… but no mail.

 


cperdue
Hero (Partner)
Forum|alt.badge.img+14
  • Hero (Partner)
  • October 4, 2022

Have you defined the supplier contact info (on payment tab)

 


Shehan Almeida
Superhero (Partner)
Forum|alt.badge.img+18
  • Superhero (Partner)
  • October 4, 2022

Hi,
We are trying to setup the Supplier payment confirmation.
 

 

 

Can somebody explain us how to make it work:

  • Which template is sent?
  • Where can we control the message…

Thanks,

 

Ivi

Hi Ivi,

 

The template used in the supplier payment tab will be used when you run the order report ‘Supplier Statement of Account’

 

 If no template is entered, the supplier will be excluded when the supplier confirmation statement (Supplier Statement of Account) is printed.

 

When running the report you have to select whether to use the template or not.

 

 

Hope this helps.

 

Shehan Almeida.