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Question

Super access user is able to authorize invoice despite being an acknowledger


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  • Sidekick (Employee)
  • 7 replies

in one of the customers, processing of supplier invoices is handled by AP assistants, where, in a given company there is a team of AP assistants who handles the supplier invoices and perform necessary activities such as adding posting lines for non PO invoices handling variances etc.

 

All AP assistants in each company should have the full access to all posting proposals in the company as they are responsible for processing all posting proposals as a team.

 

Due to this requirement, in order to provide access to all posting proposals, all AP assistants in a given company is given super access in the invoice posting authorizers window. However, we have also defined them as acknowledges as they do not, and should not authorize any invoices

 

 

 

However, whenever super access is given to any person, even though the person is defined as an Acknowledger, this person gets the access to authorize any invoice Even though you are not the assigned authorizer.

 

This creates a risk in internal controls, becasue the AP  assistant has the ability to authorize any invoice by him/herself, even though they are not supposed to authorize any invoice

 

This scenario is valid for not only a specific customer, but for many organizations operating in a global scale.

Therefor, this functionality appears to be a bug, because a person defined as an acknowledger already must not be able to authorize anything regardless whether the person has super access or not

 

Does anyone have a different idea on how to achive this business scenario ? (Please note that we cannot set AP assistant as invoice recipients, because an invoice of a given supplier could be processed by range of AP assistants as this activity is handled by a team of AP assistants)

7 replies

lisvse
Hero (Employee)
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  • Hero (Employee)
  • 119 replies
  • March 11, 2025

Hi, 

 

I think you have to set “Max Amount in Accounting Currency” to 0 for a setup like this. It will not allow Acknowledgers with Super Access to authorize.

 

Best regards, 

Linda

 


Tharanga Ishara
Sidekick (Employee)
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Thank you, Linda !

We already set “Max Amount in Accounting Currency” to 0,00 to avoid this issue. But the main issue here is, why Super Access allows an Acknowledger (Role = Acknowledger) to perform Authorize (and not Acknowledge !). Status gets changed to Authorized instead of Acknowledged


lisvse
Hero (Employee)
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  • Hero (Employee)
  • 119 replies
  • March 11, 2025

Hi, 

That is the functionality of Super Access. It will inherit the role from the line it acknowledge/authorize but will be validated against amount and code string. 

 

Best regards, 

Linda


Tharanga Ishara
Sidekick (Employee)
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Hi Linda,

To be clear, if we do not set ‘Max Amount in Accounting Currency’ to 0,00 (empty) for a user with ‘Super Access’ and he/she is an Acknowledger (role = Acknowledger); when he/she performs Authorize, he/she gets the role of the Authorizer and NOT his/her original role (Acknowledger in my case) ?


lisvse
Hero (Employee)
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  • Hero (Employee)
  • 119 replies
  • March 11, 2025

Hi, 

 

Yes, that is how Super Access works. Max Amount Limit and Code String Combination will however be taken from the Invoice Posting Authorizer that performs the task. 

/L


12Guide_PaulB
Hero (Partner)
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The default settings that I use for AP employees =

  • Supper Access - On – user can see all invoices
  • Role – Authorizer – the person receives an error when he authorizes a posting proposal that is not balanced (Acknowledgers don’t receive that message)
  • Amount – 0 – the person is not allowed to authorize any invoice

In every routing rule, I set the group of AP employees as first authorizer. This is to prevent that other authorizers get to see the invoice before it is prepared by AP. If it is required to manage the posting proposal, the AP employee must authorize the posting proposal to confirm that he has completed his task and authorizers can start.

The AP employee can only authorize his step if another authorizer is added to posting proposal. The status of the authorzation line of the AP employee will show Acknowledged, as he is not allowed to authorize.


Tharanga Ishara
Sidekick (Employee)
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Thank you, Linda !

@12Guide_PaulB 

Regarding the following, acknowledgers also get a message as the limit assigned to them is 0,00 thus, I doubt whether AP users should be created as Authorizers as they are just ‘invoice handlers’ (lets say).

  • Role – Authorizer – the person receives an error when he authorizes a posting proposal that is not balanced (Acknowledgers don’t receive that message)

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