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Question

Sending Automatic Invoice E-mails

  • December 2, 2020
  • 1 reply
  • 218 views

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  • Sidekick (Customer)
  • 75 replies

We have some customers which are failing when we try to send automatic e-mails for invoices.

 

Our internal IT dept suggest that error is on customer side, customer is advising they can’t see an issue.

 

Is there anything in our IFS set up that could be causing this?

 

Example of error below:

 

 

 

This topic has been closed for replies.

1 reply

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  • Sidekick (Customer)
  • 36 replies
  • March 25, 2021

It really looks like recipient’s mail server rejected the message.

Is the adres email valid?