Question

RMA Orderless return missing cost

  • 26 September 2023
  • 0 replies
  • 22 views

Userlevel 2
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  • Sidekick (Partner)
  • 29 replies

Hi

We are facing a problem when RMA without an order connection. The Inventory part is Cost pr Lot Batch and Zero cost not allowed. There has never been any transaction on the part before. (Migrated from the old system)

When receiving the goods on the RMA line, we have an error that Zero cost is not allowed for the part. 

My expectation was, the the cost would be fetched from the estimated cost on the Inventory part. 

How can we solve this, in order to return these parts?

 

Regards 

Brian


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