Question

Return Cheque

  • 10 August 2020
  • 2 replies
  • 111 views

Badge +3

Customer submit for me one check today 10-Aug and check date is 01-Sep which mean it’s PDC.

now after i record it and match it with some invoices, in 01-Sep it’s return from the bank!! how i can handle this because the cancellation will not help especially he will give another Check “new” and we need to match this new check with old one?And i need the financial entry to be like this

Dr Bounced Cheque Account  / Customer

Cr Bank Account.


2 replies

Userlevel 6
Badge +14

I am not familiar with apps 9.  Have you tried a customer rollback of the payment?

 

Best-

Christy

Badge +2

Hi Cperdue 

I think NapaAhmedjuma is referring the cheque  received  in cheque windows so its not possible to rollback  payment in customer roll back window  other then cancel the cheque and what i understood his question he want finical entry and match with new cheque with previous return cheque rather canceling the match invoice ???

 

 

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