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Question

Posting Error in Project Invoice


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Hi All,

I have a project invoice created through Invoicing Plan. The invoice is in Printed status and this invoice is in Customer Invoices with errors window as well. I need to post this invoice. Can I know where the issue is ? Where do I need to check in setings?

 

Regards,

M.

6 replies

Zuha Samsudeen
Hero (Partner)
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Hi @TopMalinG 

 

When you RMB on the invoice in ‘Customer Invoices with errors window’ and go to postings, do you see any error in the line after scrolling to right?

 

BR

Zuha


Forum|alt.badge.img+9
  • Author
  • Sidekick (Partner)
  • 60 replies
  • June 24, 2022
Zuha Samsudeen wrote:

Hi @TopMalinG 

 

When you RMB on the invoice in ‘Customer Invoices with errors window’ and go to postings, do you see any error in the line after scrolling to right?

 

BR

Zuha

 Hi Zuha,

Thanks for the reply. There is no details in postings analysis. Below is how it shows.

 

Regards,

M.


Zuha Samsudeen
Hero (Partner)
Forum|alt.badge.img+10

Hi @TopMalinG 

In your Project invoice → tab accounting, do you see any double entries posted? 

 

Best regards

Zuha


Forum|alt.badge.img+9
  • Author
  • Sidekick (Partner)
  • 60 replies
  • June 24, 2022
Zuha Samsudeen wrote:

Hi @TopMalinG 

In your Project invoice → tab accounting, do you see any double entries posted? 

 

Best regards

Zuha

Hi Zuha,

 

No double entries.

Regards,

M.


Zuha Samsudeen
Hero (Partner)
Forum|alt.badge.img+10

Hi @TopMalinG 

Then its advisable to log a support case to further investigate on the issue

Best regards

Zuha

 

 


Forum|alt.badge.img+9
  • Author
  • Sidekick (Partner)
  • 60 replies
  • June 24, 2022
Zuha Samsudeen wrote:

Hi @TopMalinG 

Then its advisable to log a support case to further investigate on the issue

Best regards

Zuha

 

 

Thanks Zuha.


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