I don't understand why we don't have the option to apply periodic distribution on customer invoices, while this option is available on preliminary status instant invoices.
We can only do this on the accounting entry generated by the invoice, but if the task runs every hour to send it to the general ledger, it's too late.
Can you please tell me if there is a setting to be made?
instant invoice
we do have the option of period allocation rule
thank you for your help
Best answer by Furkan Zengin
Hello @audreyS
I dont think it is about the setup. If you read the documentation, the accounts for the line must be either Revenue, Cost or Statistics.
At customer invoice window, you don't have any account because the postings are driven by posting controls. Since the postings are not created yet, system does not have possibility to do an allocation. That is why the button is not available on this window (this is my guess).
In order to perform this activity, the following must be completed:
An invoice with Preliminary status or a mixed payment with a direct cash transaction must have been created.
The account of the line for which you want to enter a period allocation rule must be connected to the logical account type Revenues, Cost or Statistics.
The alternative way is to apply the period allocation on voucher window before update GL routine. Once the invoice is posted and voucher is created, you will have option to allocate the revenues.
A customer order / Customer order invoice can include data from various sources (for example true part sales, and traditional service related data).
From my experience. the service side commonly has needs to manage a service contract where the billing is once per year, and we need to allocate that over the periods. This functionality is in the service contract / billing process. Typically, the needs are fairly sophisticated. A tool / tools must manage this.
To a far lesser degree, would we have a need to allocate a traditional part sale into multiple periods.
Because the needs in service are far more significant than a traditional customer order of goods, we need a focused tool to manage the period allocation in this case.
I agree with you that the service contract has this function, but my customer doesn't go through the service contract at the moment, so I was wondering if I had missed out on a setting.
I dont think it is about the setup. If you read the documentation, the accounts for the line must be either Revenue, Cost or Statistics.
At customer invoice window, you don't have any account because the postings are driven by posting controls. Since the postings are not created yet, system does not have possibility to do an allocation. That is why the button is not available on this window (this is my guess).
In order to perform this activity, the following must be completed:
An invoice with Preliminary status or a mixed payment with a direct cash transaction must have been created.
The account of the line for which you want to enter a period allocation rule must be connected to the logical account type Revenues, Cost or Statistics.
The alternative way is to apply the period allocation on voucher window before update GL routine. Once the invoice is posted and voucher is created, you will have option to allocate the revenues.
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