Hi, 

Pagero is a partner that is recommended most by IFS.  We (IFS) use Pagero in our global organizations. We have a company in France, I suspect we use Pagero within that company. 

Other options exist. 

Pagero is probably the most common partner we use for the supplier invoice / OCR process. I’ve used a few different solutions within our implementations; I’m really interested in a new process recently created by another partner - (ex R&D) people. 

Best regards

Thomas

I seem to remember hearing that IFS Cloud 25R1 include an out-of-the-box solution for invoice OCR via IFS.ai? Can anyone confirm if that’s correct?

Hi, 

This is correct (IFS added Supplier Invoice Data Capture in 25R1). .  The downside from what I understand, is that the supplier invoice (PDF / Paper copy) needs to be in a similar format so that the OCR can be successful. 

Not as elegant as purpose-built solutions I’ve seen while working out clients.  At this time, I don’t see options to create different templates (data styles) that make the scanning (OCR) more successful. 

The 25R1, solution IMO will be enhanced based on client feedback. 

Best regards, 

Thomas

​@Thomas Peterson Im trying to find information about the added Supplier Invoice Data Capture in 25R1. Do you have any information on this pls?

IFS APPS10 does not have an integrated OCR function.

So you need an external system (like DMS system) for creating a XML file (method FINVOICE).

Then you can import this file (via IFS Connect) to IFS. 

I know that IFS Cloud has an OCR function for importing customer orders.

There are several practical challenges in Accounts Payable (AP) automation when it comes to real-world implementation. Therefore, it’s important to ensure your AP automation solution is capable of addressing all of them effectively.

Based on our close work in this domain, we have identified the following common and critical issues that IFS Customers face during AP automation implementation.

1. Technology

Can your solution read handwritten or complex invoices?
This is a key way to test the capability of your AP automation platform.

Remember: OCR is not AI.
A robust document extraction engine should combine advanced OCR, machine learning algorithms, and multilingual language models to accurately detect, interpret, and structure data from documents in multiple languages and any formats.

2. Extracting PDFs

Basic Question:
Can your AP solution automatically fetch invoices and attachments from your AP email inbox?

Complex Scenarios to Consider: Can your AP solution handle scenarios below?

• A single PDF file containing multiple invoices,  e.g., pages 1–2 for one invoice, page 3 for another, and subsequent pages as supporting documents.
• An email from a supplier with multiple attachments: two invoices and one supporting document that must also be uploaded to IFS as an attachment.
• Handling different date formats such as 07/08/2025 (Is it 7th August or 8th July?).
• Managing multilingual invoices: can your system accurately read and process documents in different languages?

3. Identifying the Supplier

Does your solution have a clear and reliable logic for supplier identification?
Supplier names often vary across invoices, and tax ID or bank account numbers may not always be present (for example, in the U.S.).

Is your AP automation solution allows to use machine learning models that can learn to identify suppliers based on other attributes such as PO numbers, email addresses, or invoice patterns?

4. Visibility and Error Handling

100% automation is rarely achievable; but with a strong AP automation setup, you can reach 95% success or higher.

Does your solution provide clear visibility into:

• The data and invoices captured
• Page-level status and processing results
• Sub document extracted and loaded with titles
• Error notifications within IFS

For an example, do you have a visibility on your AP loaded invoices through a dedicated IFS Lobby page?

Your AP team should be able to identify and fix issues directly within IFS, without needing to access an external third-party system.

5. PO Matching and Tax Handling

Can your AP solution handle both PO-based and non-PO invoices?
How well does it deal with tax lines, especially in regions with Sales Tax?
An intelligent system should correctly identify, separate, and match tax details with high accuracy.

6. Evergreen Support

Does your AP solution support the IFS Evergreen model and remain compatible with regular updates?
If not, you may face repeated rework after every upgrade, adding unnecessary cost and delay.

7. Cost

Consider the total cost of ownership:
Are you paying for a full end-to-end automation solution, or just for data reading via a third-party OCR service?

Your automation investment should be cost-effective and scalable, not limited to data capture alone.

Have you’ll checked out TRAILD? It is used by several customers here in Australia and now IFS global has included TRAILD as part of the IFS offering going forward.

Hi, 

Or contact the person Eranda - he is a partner and appears to know a great deal about this subject. Obviously, he has experience.