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Hi Community, in Apps 10, I have a cashed supplier check that was accidentally set back to “Printed” status. Now the open check is not matched with the corresponding supplier invoice anymore, and the invoice is available in Supplier Payment Proposal to be put on another check run.
How can I match the open check with the supplier invoice? I tried in Mixed Payment using the Matching Transactions tab, but the query is not populating any invoices. Screenshot below.
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Does the $5K show on the open AP?
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Yes, the invoice is on the supplier ledger.
On Mixed Payment, I can match the invoice with a new payment if I use Payment Transaction Type “Enter Supplier Payment”, but not if I try to cash the check. I could get the GL correct by using “Enter Supplier Payment” but that would leave the check in Printed status and the system gives an error “Can not find payments for this check!” if I try to void it.
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Have you tried to roll the payment back?
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No, it’s not available for rollback. When the check was set back to “Printed” status, the payment was reversed in the GL. So basically I have an open check with no GL postings.
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Per your screenshot, did you try the populate in the matching window?
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