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Question

Issue with Suppliers Not Appearing in Payment Proposals


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Hi,

We're currently experiencing an issue where certain suppliers are not showing up in the payment proposals, despite meeting all the expected criteria. Here's what we've checked so far:

  • First possible pay date: 04/18/2019

  • Plan pay date: 04/18/2025

  • Invoice status: PostedAuth

  • Currency: Correct

  • Payment method: Correct

  • No debit balances on the accounts

  • Supplier bank details: Verified and correct

  • Invoices are due or overdue

  • No advance payments have been posted

Based on all of this, the invoices should be included in the payment proposals, but they're not. Are there any other settings or criteria we might be missing that could prevent the invoices from being picked up?

Thanks!

2 replies

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  • Sidekick (Customer)
  • 30 replies
  • April 20, 2025

We had the same problem happen Friday when we ran payment proposals.  Never had an issue before and now the payment proposal is not including all eligible invoices.  I don’t think it is a supplier problem because we have suppliers with multiple eligible invoices and some are on the proposal and some are missing.  Where do we start to trouble shoot this?  We are on Apps 10 update 25.

Thanks


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  • Sidekick (Customer)
  • 30 replies
  • April 22, 2025

We figured out our issue.  The AP person had not fully finished the process from the previous week.  Invoices that were on the previous weeks proposal were not marked as paid yet because the IFS process was not complete.


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