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Question

Is it possible to use the Collective invoice process with Advanced Invoices?


audreyS
Sidekick (Partner)
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  • Sidekick (Partner)
  • 78 replies

Is it possible to use the Collective invoice process with Advanced Invoices?  I set a customer record to use Collective Invoice type on the Order>Misc Customer info tab.

 

Then I created advanced invoices on two customer orders for this customer. When I created the Advanced Invoices, I don't can create the collective invoice pour cette commande client

 

Is there anyway to include Advanced Invoices in with the Collective invoice process?

 

We are using 22R1

6 replies

nilanjanbabu
Do Gooder (Partner)
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  • Do Gooder (Partner)
  • 3 replies
  • May 2, 2024

We are facing the same issue on 23R2: Neither the Collective Invoice nor the Shipment Invoice functionality working if there is any Advance Invoice processed for the orders. Logging a case with IFS Support.


audreyS
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 78 replies
  • May 14, 2024

Hi @nilanjanbabu 

 

Thank you for your feedback and we hope it will be improved.


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  • Do Gooder (Partner)
  • 7 replies
  • May 17, 2024

Hi,

We are facing the same issue and Logging a case with IFS Support too. 

Regards,

Virginie


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  • Do Gooder (Partner)
  • 3 replies
  • May 19, 2024

We are also facing same issue, system does not allow to create Shipment Invoice when Advance is available in Customer Order. However, we can invoice through “Create Customer Invoice” scren but in that case we loose the connection of shipment id and Invoice no. I think IFS should change the logic accordingly and provide the solution for “Create Shipment Invoice” also.


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  • Sidekick (Partner)
  • 18 replies
  • May 21, 2024
nilanjanbabu wrote:

We are facing the same issue on 23R2: Neither the Collective Invoice nor the Shipment Invoice functionality working if there is any Advance Invoice processed for the orders. Logging a case with IFS Support.

Hi 

I would like to know the case number please, it’s very important and urgent for us

 

BR 

Christèle


nilanjanbabu
Do Gooder (Partner)
Forum|alt.badge.img+1
  • Do Gooder (Partner)
  • 3 replies
  • June 2, 2024
K4uChrisC wrote:
nilanjanbabu wrote:

We are facing the same issue on 23R2: Neither the Collective Invoice nor the Shipment Invoice functionality working if there is any Advance Invoice processed for the orders. Logging a case with IFS Support.

Hi 

I would like to know the case number please, it’s very important and urgent for us

 

BR 

Christèle

The case number is CS0221637. 


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