We have a parked payment (CUPOA) and would like to apply it to an advanced invoice. Can we do this via customer offset? Or should it be done some other way?
I would appreciated any help/advise on this. Thank you.
Question
How to use a parked payment on an Advanced Invoice?
+3Hi, I’m facing a similar issue. Did you receive any feedback, or how did you manage to resolve this in IFS Cloud? Thank you in advance for your response.
Yes, I think CUPOA can be used to pay advance invoice via customer offset, manual customer payment or mixed payment. There should be no problem with that.
As a result of advance invoice payment, CUPIA open item should be created.
+3Hi Adame,
thank for your answer, but it didn´t help to me :-)
I’m trying this in the “AP/AR Netting” job → Netting. I want to offset an advance invoice with a CUPOA payment. Unfortunately, I can’t select the advance invoice at all; IFS Cloud shows an error.
When I try to use diffrent jobs:
- “Customer Offset Proposals”, mistake message is same “Advance Invoices are not allowed”.
- “Mixed payment”: advance invoice is OK, but CUPOA payment is not offer in the “Enter Customer Payment” row of a mixed payment.
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