Skip to main content
Question

How to Implement Sales Deductions in IFS Cloud

  • January 5, 2026
  • 3 replies
  • 27 views

Forum|alt.badge.img+6

Hi All.

We have received an inquiry from a customer and would like to know how to implement this in IFS Cloud.

1. For example, when sales reach ¥1 billion, grant ¥100 million worth of service credits (similar to point management systems used by electronics retailers or Amazon).
2. Subsequently, when receiving orders from that customer, offset the order amount using the service credits. If any balance remains after the offset, we want to generate an invoice for that remaining amount.
3. It should also be possible to combine and use multiple service credits together.
4. Service credits should have an expiration date and become unusable once expired.
This functionality corresponds to the rules in IFRS 15.70 - 72.

 

Regards.

3 replies

Forum|alt.badge.img+19
  • Superhero (Employee)
  • January 6, 2026

Hi,

Sounds like you may want to look at the customer order side, rebate functionality. I’m not a customer order expert. 

If you don’t get a better answer, maybe make a posting in that forum where customer order experts will see the question. 


Forum|alt.badge.img+6
  • Author
  • Sidekick (Partner)
  • January 7, 2026

Hi Thomas Peterson.

Thank you for your reply.
I'll try asking again in Distribution category.

Regards.


Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Ultimate Hero (Partner)
  • January 7, 2026

@NECKAWA as Thomas pointe out already, Customer Rebates is what you would need to implement to cater to your scenario.

You can read more on this at below URL:

https://docs.ifs.com/ifsclouddocs/25r2/lang/en/?openpage=https://docs.ifs.com/ifsclouddocs/25r2/lang/en/Sales/AboutCustomerRebates.htm