Hi,
Can we create a Credit invoice for an Instant invoice using RMB option?
In my scenario, my invoice in Postedauth status. I have an RMB option ‘Create credit invoice’ for Instant invoice. I think this option has got enabled from a user created Menu. But it is greyed out. What can be the reason that option is greyed out?
Best regards
Zuha
Hi
You can create ‘Correction Invoice’ for an Instant invoice, according to the Standard functionality.
Use RMB option Correction Invoices >Create Correction invoice which is available in the Instant Invoice window.
This will create a new Instant invoice with 0 Amount, by creating a negative amount equal to the posted invoice amount.
Hope this clarifies your question. please get back to me should you have any concerns.
Regards,
Lihini.
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