Question

How to clear invoices in “PaidPrelPosted” status

  • 20 September 2022
  • 2 replies
  • 198 views
Zuha Samsudeen
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Userlevel 5
Badge +10

Case created on behalf of G2350510

 

Hi,

Few invoices are not properly created and ended up in the “A Account” . Need to clear this account but due to “PaidPrelPosted” status we are unable to do so.

Please guide on how to clear the invoices from the “A Account” 

 

Best regards

Zuha

2 replies

D
Rank
Userlevel 2
Badge +5

Hello.

 

In order to remove an invoice that has been paid, you first have to reverse the payment. When the payment has been reversed, the invoice should have the status of “PrelPosted”. It is then possible to cancel this and remove it.

 

Hope that works out for you.

R
Rank
Userlevel 4
Badge +9

@Zuha Samsudeen if you are referring to a manual supplier invoice, you can add account preposting at the bottom of the form even though it’s paid.   It will then reverse out of the A account it originally got coded to and post to where you want. Is that what you are looking for?  note: if your invoice was originally supposed to be matched against the PO, simply do the matching now so the preposting appears at bottom of form.  Basically ensure your “posting information” is in balance and nets to 0.00 and that will resolve it to PaidPosted.

 

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