Hi @PaulaAdkins
If the issue is caused by matched transactions being reused in the duplicate 4/1/25 bank rec:
- Go to the original 4/1/25 bank reconciliation.
- Unmatch the transactions manually (if allowed).
- Then go to the duplicate 4/1/25 reconciliation, and remove or correct those transactions.
- After correcting the duplicate, you can either cancel or mark it clearly as an error for auditing purposes.
Note: IFS may prevent unmatching if the reconciliation is finalized. This leads to the next approach.
Option 2: Use "Remove Finalization" via IFS Technical/Admin Tools
If you have admin-level access, or a developer/technical consultant can assist:
- There might be a backend or hidden function to "un-finalize" a bank reconciliation via:
- IFS Application Developer tool
- PLSQL or API call, depending on your IFS version (e.g., Remove_Finalization_API or similar).
- Custom event action or migration job.
This should only be done with caution, as it can affect audit trails. Always consult your IFS admin or support partner before using backend fixes.
Option 3: Contact IFS Support
If you're stuck and cannot manually correct the error or un-finalize via admin tools:
- Open a support ticket with IFS.
- Explain that a duplicate bank rec was accidentally created and needs to be removed or corrected.
- They can provide a safe workaround or run backend scripts if needed.
Best Regards,
Tharindu
Hi,
To remove a bank statement, you need to ensure that there are no matched transactions linked to it.
In this case, it appears that there are two bank statements for the same date and the same cash account. As a result, the system is unable to distinguish between them when attempting to remove one.
The best approach would be to unmatch all transactions from both reconciliations and then proceed to remove the specific statement you wish to delete.
Best regards,
Chirantha