Hello everybody,
We are looking to integrate bank transfer statements into IFS. For this we use the CAMT054 Bank Transfer Integration Standard.
Let's take the following customer as an example. In his customer analysis, we see that he still owes us 1 customer order invoice debit (20006641, positive amount) and he also have a customer order invoice credit (20005804 and 20005805, negative amount).
The customer pays us the invoice 20006641 and take credit from 20005805.
After integrating the bank statement with this transfer, we go to External payment to see the line. In the Original File Info column, we can see the 2 invoices.
However, if we look at the details of the invoices that have been taken into account, only the Customer order invoice debit has been found by IFS. The Customer order invoice credit does not appear.
The problem probably comes from the Customer order invoice credit. This is not due to the fact that there are several invoices in the same line because in the example below the integration of 3 customers order invoices debit worked.
Another small question: do you know what the "Matching reference" column below is for?
Sincerely,
Célia GOMES DE JESUS.