Error when executing CIS supplier verification

  • 20 November 2023
  • 2 replies

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I’m trying to perform a supplier verification using a test scenario & getting the following error when RMB - Test Verify Supplier. 

Current setup of the Tax Withholding / Reporting screen is shown below.


Can anyone please help with the above error?


Thank you

2 replies

Userlevel 6
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This is how you’d fix the error:

  1. Go to “Document Registration Per Company”. Ensure it’s the same Template ID and Doc No (in the screenshot it’s the CIS_MR but please do a drop drop-downselect the CIS Verification template)

We essentially need to get rid of this Doc No. When you do that, you will be able to submit again.

  1. RMB on the line of the Doc No and “Cancel Finish”. This will set back to state “Preparation”
  2. Go to Document Export and delete it from there

Now the document that caused you the error will be gone. You can re-submit the CIS verification proposal.

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Thank you @Ieva Rituma . Will try these steps.