Error when executing CIS supplier verification

This is how you’d fix the error:

1. Go to “Document Registration Per Company”. Ensure it’s the same Template ID and Doc No (in the screenshot it’s the CIS_MR but please do a drop drop-downselect the CIS Verification template)

We essentially need to get rid of this Doc No. When you do that, you will be able to submit again.

1. RMB on the line of the Doc No and “Cancel Finish”. This will set back to state “Preparation”
2. Go to Document Export and delete it from there

Now the document that caused you the error will be gone. You can re-submit the CIS verification proposal.

Thank you @Ieva Rituma . Will try these steps.

Hi,

I have followed the steps mentioned above but am still encountering the same error. Do you have any idea what might be causing it?

Thank You.

Could it be that you have verification proposals that are stuck in processing and haven’t completed/been cancelled?

When you run it again, does the error message show all the same IDs?