the accumulated balance in the customer Transaction report is giving a balance but at the same time that GL voucher row analysis and the customer analysis window for that Customer is giving us A zero balance. Why is this difference?
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Hi,
it’s hard to guess why there thre are differences between report and GL.
Deeper investigation is necessary.
Please register case to IFS Support.
Best regards,
Adam
I have investigated that the difference is due to correction vouchers only. I am also perplexed why is correction voucher type not included in Customer transaction report?
+7Hi
You could raise a case to IFS Support including your test scenario to figure out the functionality of correction voucher type not included in Customer transaction report, so depending on the business need we could consider the requirement.
Thank you,
Dhananga
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