sales engineer is entering a contract for customer 100119, system displayed this error
I opened the customer master data to update the tax code in the invoice tab and system raised this error.
Solved
customer tax code
Best answer by Shehan Wickramaratne
Hi,
Instead of trying to put a tax code on the invoice tab, try to enter this info by going to Address tab > Delivery tax information.
Also let me know the IFS version that you are working on.
Best regards,
Shehan
This topic has been closed for comments
Hi,
Instead of trying to put a tax code on the invoice tab, try to enter this info by going to Address tab > Delivery tax information.
Also let me know the IFS version that you are working on.
Best regards,
Shehan
Thanks for the response. Since I know the IFS version I can share some more information.
You are trying to put in a tax code on the invoice tab. This is incorrect as previously stated.
If you go to enterprise\company\company > Invoice tab > Tax information tab, there is a field for Tax regime. If this is VAT, then they are working in a VAT environment and they can enter a tax code on the customers invoice tab. If that is Sales tax, then that means they are working in a sales tax environment. In that case you need to enter tax code info by going to the Customer>Address tab>Delivery tax information tab>Supply country>Taxes.
Hope this clarifies your concerns.
Best regards, Shehan
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