Question

Customer 360 view in IFS Aurena

Userlevel 3

There is a customer 360 window in the IFS Internet Explorer. Where can we find the same window in the IFS Aurena?

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Userlevel 4

Hi @Manavi Weerarathne,

You can try navigating into the IFS Aurena window and searching for the relevant customer of,

Thanks.

Best regards,

Shamalaka Perera

Userlevel 7

+17

Hi Manavi,

1. Go to Customer page
2. Select any Customer (eg: FR_AIRBUS)
3. Click on 'Customer 360'

4. It will direct you to Customer 360 page of the customer

Thanks and Best Regards

Madusha

Userlevel 3

How do I can find this window in Aurena?

Userlevel 7

+17

The Customer 360 window is in Aurena. If you still can’t see the screen, it may be due to permission. Can you check with app-owner login?

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