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Question

Currency Rate entered incorrectly

  • October 21, 2020
  • 1 reply
  • 133 views

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  • Do Gooder (Customer)
  • 7 replies

The currency rate for a certain day was entered incorrectly.  The rates for USD and EUR were reversed.  I have several customer invoices that I need to correct.  What is the best way to do this?  I went into the customer invoice and entered the correct rate in currency rate correction.  Then I tried to create a correction invoice, but nothing happened.  The background job has a warning that says the Invoice ID does not exist in Company 14.  I’m not sure why it isn’t working, because I’ve done this before.

1 reply

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  • Author
  • Do Gooder (Customer)
  • 7 replies
  • October 21, 2020

Never mind.  I couldn’t get it to work in the test environment, but it works in production