Customer payments via credit cards are not offsetting against the invoice when using the credit card interface.
Question
Credit Card Payment not offsetting invoice
Receiving the following error from background job.
Create Offset Payment Transaction
ORA-20105: CurrencyRate.NOTHIRD: The currency rate for parallel currency is not valid in the currenc occured when applying payment CUPOA for Invoice ED 869283. Offset Unsuccessful.
Hello, Lisa,
Error message here looks like truncated.
Is it the first time you are trying to post an offset? As per the error message, it suggests system cannot find currency rate for parallel currency - but we do not know from truncated message, what is the date applicable - I have seen this error several times in case of empty date - missing information in process.
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