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We’re experiencing issues creating payments after changing the supplier on the Posting Proposal page-post receipt (register arrival) and receiving this error.

Error received when creating a Payment Order from the Supplier Payment Proposal Page.

When changing the supplier on the posting proposal we’re seeing in the proposal all items change to the new supplier except the Voucher Text.  Our current process:

Purchase Order Created

Register Arrival (purchase order received)

Supplier Invoice Entered (externally or manually)

Need to change supplier to a different supplier due to an error in (Purchase order or Incoming Supplier Invoice).   Doing this on the Posting Proposal Header.

Change Supplier on Posting Proposal

Final Invoice Posting Proposal

Create Supplier Payment Proposal

and then we’re receiving the error above when trying to move to a Supplier Payment Order that holds up the whole Supplier Payment Proposal.

Any suggestions on the sequencing of making this change in the Posting Proposal process?  Any suggestions of the disconnect giving the error above?  

The Invoice seems to be attached to the proper Supplier Analysis table/record showing in the typical status of an invoice ready for payment.

Apps10 User

Hello @121212IFS 

Once the invoice is created, the supplier ID cannot be changed neither on Manual Supplier Invoice nor on Posting Proposal windows. It can only be changed when registering Manual Supplier Invoice for the first time, or External Supplier Invoice before transferred to MSI.

Can there be a glitch that allows you to change, and that is why you get the error on screen shot?

 

Hi @Furkan Zengin,

Thank you for the feedback. IS the only option to cancel and create new when the need to change suppliers is there?

Hello

If you want to have the invoice with correct supplier. The only way is to cancel and create a new invoice.

 

If you just want to move the balance from one supplier to another then you can go to Repost Supplier Lesger Item window, find your invoice and click Repost to Another Supplier and Offset function. This will create a U type voucher and move balance from one supplier to another. You will lose the invoice no.

 

hope this helps

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