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Cash Box Error

  • 20 September 2021
  • 13 replies
  • 87 views

Userlevel 6
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Hi Team,

I was trying to make a Petty Cash payment to a Supplier using Cash Box window.

When I am trying to approve the payment, I am getting the below error 

 

Request you to please help me regarding this.

 

Thanks in advance.

 

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Best answer by Adam Mazurczak 20 September 2021, 16:02

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13 replies

Userlevel 5
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Hi,

probably you are trying to take out more money than you have in cash box. Cash Box can not have negative balance.

Best regards,

Adam

Userlevel 5
Badge +6

Hi @Rakesh,

 

As the message shows it is not possible to approve a cash box with negative balance.

It means that the cashier cannot has a negative balance in their cash.

If you would like to register a such statement, a better option is to use Mixed Payment window.

 

Best regards,

Małgorzata

 

Userlevel 6
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Hi @Malgorzata Palatynska @Adam Mazurczak 

Thank you so much for the responses.

Request you to please guide me how we can check in IFS amount of money present in Cash Box.

Also request you to guide me how to handle such scenarios keeping in mind I do not have option of using Mixed Payment window.

 

Thanks in Advance.

Best Regards

Rakesh

Userlevel 5
Badge +8

When you create new cash box statement and select cach account, on tab Header Detailsi in fieldBalances/Actual Openning you will see curent balance for given cash box (how much money you have in cash box).

Best regards,

Adam

Userlevel 5
Badge +6

Hi @Rakesh,

 

please go to the Header Details tab. There is Actual Closing amount. In this field should not be presented amount with minus sign.

You cannot use the Mixed Payment widnow if cash account is assigned to payment institue that is marked as Cash Box (check box Cash Box is selected in the Payment Intitute window).

 

Best regards,

Małgorzata

Userlevel 5
Badge +8

In your test scenario, you have to first register cash in transaction to have enough money to make Petty Cash payment to supplier.

Userlevel 6
Badge +7

Hi @Adam Mazurczak @Malgorzata Palatynska 

 

Thank you so much.

I am able to check the current Cash Balance.

For testing the scenario, how can I add cash in the required Cash Account??

 

Thanks in advance.

Best Regards,

Rakesh

Userlevel 5
Badge +8

You can for example register Direct Cash Payment with positive amount.

Userlevel 6
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Hi @Adam Mazurczak 

 

Please confirm if you mean the below thing

 

Userlevel 5
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Yes, something like this. 

Userlevel 6
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Hi @Adam Mazurczak 

Getting the below error

What needs to be done here?

Userlevel 5
Badge +8

You should use option Manual Posting and enter posting for this transaction.

Another possibility as cash in transaction you can enter Customer Payment instead of Direct Cash Payment.

Userlevel 6
Badge +7

Hi @Adam Mazurczak 

 

Thank u so much it worked for me.

 

Best Regards,

Rakesh Rout

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