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Cannot remove a site because use in rows (Write Off Code Limit)

  • February 27, 2023
  • 3 replies
  • 93 views

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I tried looking under “Write-off Codes” but do not see the user there. This is the below error message:

 

 

Best answer by Thomas Peterson

Hi, 

The write off codes have a limit per user.   based on the error message it appears you're trying to delete a user. 

 

 

Regards, 

3 replies

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  • Superhero (Employee)
  • Answer
  • February 27, 2023

Hi, 

The write off codes have a limit per user.   based on the error message it appears you're trying to delete a user. 

 

 

Regards, 


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  • Author
  • Do Gooder (Customer)
  • February 27, 2023

Thanks! that was it, we are cleaning up usernames and yes that user account I couldn’t remove because I couldn’t remove the site because of that write-off code. 


cperdue
Hero (Partner)
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  • Hero (Partner)
  • February 27, 2023

The navigation may be a bit different (the snip is in Cloud)