We have an Instant Invoice in status PostedAuth that we need to cancel. Per the field level help in IEE it’s possible to have a Status of Canceled, however, there is no right mouse button option to cancel. Is there a way to cancel this invoice? If not how do we clear the amount due from the customer and the AR Balance and correct our revenue account.
We are using APPS10, UD12.
Thank you.
Hello.
For instant invoices, the option of using cancel is not available. If the invoice needs to be removed, you instead need to create a correction invoice. The two invoices can thereafter be offset.
+7Hello
Yes, as
There is no such option available.
+2Hello
We are in IFS Cloud. Thank you!
+21Hi
Once you have both original and credit invoice in PostedAuth status, you can offset using Customer Offset Proposals window with matching option Match Single Debit Item with Single Credit Item or Manual Matching. Alternatively you can use Mixed Payment with Net AP/AR cash account.
Hope this helps
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