Question

Can the Posted Auth Customer Invoices be reversed back to the Preliminary State

  • 13 February 2023
  • 3 replies
  • 120 views

Userlevel 2
Badge +7

Hello,

There is a requirement to update the payment terms of an already Posted and authorised customer invoice. Is there a possibility in the IFS functionality to reverse the state of the invoice to ‘Preliminary’?

Many Thanks


3 replies

Userlevel 6
Badge +19

Hello

Navigate to AR Customer Invoices Analysis window. Find the invoice. RMB on the line and Modify Payment Term Info

 

This will resolve your issue.

 

 

Userlevel 6
Badge +19

Alternatively you can navigate to Customer Analysis window. Find the customer and select the invoice on Ledger Items tab. RMB on the line and click Customer Installment Plan.

 

 

Change payment term ID using list of values.

 

 

Applies both cloud as well

Userlevel 6
Badge +19

See cloud versions below

AR Customer Invoice Analysis

 

Installment Plan and Discount

 

 

 

 

Hope this resolves your issue

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