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Question

AR Adjustments

  • January 13, 2023
  • 2 replies
  • 95 views

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I need instructions on how to do AR adjustments without going through mixed payments. I have invoices that were short paid or just bad invoices that need to be adjusted off, but not necessarily bad debt. Billing errors, etc. 

 

2 replies

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  • Hero (Employee)
  • January 13, 2023

Hi @gcraig22,

You may create credit invoices for billing errors and use ‘Customer Offset’ function in IFS application to set-off debit & credit invoices. 

Best Regards

Narmada


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  • Superhero (Employee)
  • January 24, 2023

Hi, 

Why the desire / need to do AR adjustments without doing into mixed payments?   The nice part about mixed payments is you can do almost anything in the one screen. Even adjustments.  To do that we would enter a 0 payment.  In this cash is unaffected yet AR adjustments can be made.