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Question

Warranty required order line in MWO

  • November 4, 2025
  • 5 replies
  • 21 views
H
Do Gooder (Customer)
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  • HSIADIA
  • Do Gooder (Customer)
  • 3 replies

HI, is possible to indicate in a “warranty” task under the “part required material” screen in MWO that this specific “required material” is under warranty. I don’t see this option when the field engineer create a new one “required material”. 

 

Also in IFS cloud. backoffice is not be able to identify this “material line” as “warranty”

I’m using IFS cloud 25R1

 

5 replies

A
Hero (Employee)
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  • ajnsse
  • Hero (Employee)
  • 72 replies
  • November 4, 2025

Hi, can you elaborate a bit on what scenario you want to achieve here? To put an installed part through a  Work Task under warranty?

H
Do Gooder (Customer)
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  • HSIADIA
  • Author
  • Do Gooder (Customer)
  • 3 replies
  • November 4, 2025

thanks ​@ajnsse , we need to create a “required order line” from MWO under warranty conditions… in MWO we need to indicate that this specific “required line” is under warranty. 

Thanks

A
Hero (Employee)
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  • ajnsse
  • Hero (Employee)
  • 72 replies
  • November 5, 2025

thanks ​@ajnsse , we need to create a “required order line” from MWO under warranty conditions… in MWO we need to indicate that this specific “required line” is under warranty. 

Thanks

Still not exactly sure what scenario you want to support. Can you explain with a real scenario and a bit in detail?

H
Do Gooder (Customer)
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  • HSIADIA
  • Author
  • Do Gooder (Customer)
  • 3 replies
  • November 5, 2025

The question is how the technician using MWO order a Part under warranty.

 

Thanks!

H
Do Gooder (Customer)
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  • HSIADIA
  • Author
  • Do Gooder (Customer)
  • 3 replies
  • November 5, 2025

using this screen in MWO

 

 


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