Question

View signature from mobile app in IFS work order

  • 29 March 2022
  • 2 replies
  • 88 views

Userlevel 5
Badge +9

Scenario:

Customer signature is obtained for a work order in the mobile app. The work order is then transferred back to IFS. How can the signature be viewed on the work order in IFS?

 

There is a right click menu for customer signature in the work order in IFS but it is disabled for all of our work orders.

 

 


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2 replies

Userlevel 3
Badge +7

Hi @hmccabe ,

Hope you are referring APPS9 version. I believe you have set up the ‘Workflow Configuration’ accordingly for the reported WO site.  

Kind Regards,
Yohan

Userlevel 5
Badge +8

Yes, we are in APPS9 We have never set up the Workflow Configuration and were able to see them at one point and now we cannot.