+6
We are facing server not responding error when we try to login to the FSM Smart Client.
From Server log we have identified high memory usage.
Below the message from server log.
Message: PerformanceMonitor memory threshold to abort threads = 19326950400 bytes. (75% from machine).
Can I find a solution to reduce the memory usage and overcome this exception?
+23
Hi
Best regards
Roman
+6
Hi
Thanks for your support.
As an immediate remedy we do the App pool refresh or restarting the IIS, but these tasks were not bringing the memory consumption down in server. Still, we are able to see in server log same message.
Message: PerformanceMonitor memory threshold to abort threads = 19326950400 bytes. (75% from machine).
Thanks & regards,
Narsing
+23
Can you please answer my other questions? Are you running the FSM Server on the same host as the Database? Please also confirm if the IIS Worker Process for the FSM Server conusumes that amount of memory or if a different application is consuming it.
Best regards
Roman
+6
We have dedicated servers for Application and Database.
In Application server, the task manager is hanged up so when we open it, we can see the CPU and Memory utilization in same percentage whole time until we reopen it.
And the IIS worker process CPU consumption is under 5% to 10% and Memory usage was 938 MB.
Thanks & regards,
Narsing
+23
And the IIS worker process CPU consumption is under 5% to 10% and Memory usage was 938 MB.
So, it’s not FSM causing the high Server utilization? Identify what other program is causing it and try to find out why.
Best regards
Roman
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