Hi Asier, 

I believe this issue is in web client, when there is 2 or more tasks on 1 resource, one 1 day & "show routes" is checked and team members are also the resources listed. Is that correct ? This was a bug and was fixed in FSM 6 U13 release.

Thanks & Best Regards,

Hushan Hasarel

Hi Hushan,

Thanks for tour quick response.

I can represent various elements on the map with FSM 6.6. It doesn't make sense that a higher version (6.10) can't do it.

Best regards

Hi Asier,

Various changes throughout update cycle can lead to bugs like this. So it is possible this issue occurred in a later version even though it worked in FSM6U6. However, as I mentioned, this issue was fixed by R&D in FSM6U13 release.

Thanks & Best Regards

Hi @Hushan Hasarel 

Could you please share the Case ID relevant to the fix? Could find any in release notes.

Or was your answer based on 

?

Confusing part here is, I found, in BNT environment (IFS internal) - FSM6UPD10 working perfectly fine, while Customer DEV environment (FSM6UPD10 hosted in customer’s server) having the issue.

BNT

BNT: http://lkpvmpe5018.corpnet.ifsworld.com/ENGAS_DEV1FSM6/Webclient/api/fsm/getMapRoute?wp.0=41.40711780,2.120443&wp.1=41.40711780,2.120443&routeAttributes=routePath&key=Alz6LmUpAEinqus-_s8NqDgHXjpUfTKMd4qjN6jMdelslNrLyVjg5905YWUFSRuU

Customer DEV

Customer DEV URL: http://win15d008/ENGAS_DEV1FSM6/WebClient/api/fsm/getMapRoute?wp.0=41,34146060,2,16047840&wp.1=41,34146060,2,16047840&wp.2=41,34146060,2,16047840&wp.3=41,340990,2,16064560&wp.4=41,340990,2,16064560&wp.5=41,340990,2,16064560&wp.6=41,340990,2,16064560&wp.7=41,340990,2,16064560&wp.8=41,340990,2,16064560&wp.9=41,340990,2,16064560&wp.10=41,340990,2,16064560&wp.11=41,340990,2,16064560&wp.12=41,340990,2,16064560&wp.13=41,340990,2,16064560&wp.14=41,340990,2,16064560&wp.15=41,340990,2,16064560&wp.16=41,340990,2,16064560&wp.17=41,340990,2,16064560&wp.18=41,340990,2,16064560&wp.19=41,340990,2,16064560&wp.20=41,340990,2,16064560&wp.21=41,340990,2,16064560&wp.22=41,340990,2,16064560&wp.23=41,340990,2,16064560&wp.24=41,340990,2,16064560&routeAttributes=routePath&key=Alz6LmUpAEinqus-_s8NqDgHXjpUfTKMd4qjN6jMdelslNrLyVjg5905YWUFSRuU

BUT, when I un-check “Show Route” it started showing

Seems like, issue occurs when trying to resolve the routes by calling http://win15d008/ENGAS_DEV1FSM6/WebClient/api/fsm/getMapRoute<PARAMS>

Any thoughts?

Regards,

Sanjeewa

Hi,

I think the case that is referred in UPD 13 is “G2232702 - Map feature not working in Web Client”?

If so, looks like, it is not exactly similar to the issue that we have. So, I will go ahead with reporting this to Support to ensure if it is completely new or the same issue resolved by the UPD13 fix.

/Sanjeewa.

Hi @SanjeewaJ ,

Just checking if this issue was resolved.

We are facing the same issue in Release: 6 Update 21

Also, found from Bing Maps documentation that we can have only 25 waypoints. In our example, we had more than 25 & I am suspecting that's the issue.

Calculate a Route - Bing Maps | Microsoft Learn

You can specify up to 25 waypoints for a route.