Skip to main content

FSM 5.7 - The request's Repair Deadline is not updating when the SLA is updated in the Task.
Attached example shows a task/request where the priority was changed, updating the SLA.

 

Hi @jbernardo,

There is no connection between these elements. You would need to write a client script to ripple the change through.

Kind regards,

Lee Pinchbeck

Terms & ConditionsCookie settings